![]() You should also send the document excerpt from Step 10 and a link to your forum thread to so that we can try to reproduce the problem. Be sure to include a Report ID from Zotero, your operating system and word processor versions, the steps you have attempted to fix the error, and whether you were successful. If you encounter a broken document, please create a new thread in the Zotero Forums so we can attempt to fix the issue. Unless the error still occurs if you completely clear the contents of the document, this final step will by definition identify the problem. Remove the isolated citations from the original document and the problem should go away (unless there are multiple broken citations, in which case you'll need to repeat the process). ![]() Continue this until you find the smallest possible section, ideally with a single citation, that must be present for the problem to occur. Repeat the halving process on the section that fails, or pick one at random if both do. The default rendering for content controls in Word 2013 is to preserve the look of content controls as they appear in Word 2007 and Word 2010 that is, as a bounding box. If not, use Undo to restore the deleted section and then try deleting the other half. You can also set the display mode for a content control by using the Word 2013 object model (discussed later in New Word 2013 content control object model members). Delete half of the document at a time and see if the error still occurs.
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